The evolution of employee expectation

Connection is critical when we’re physically further apart. How can businesses keep colleagues united, in the face of continued uncertainty?

This page is a rolling resource, for whenever your office status changes. Read on for the nuances of the new normal, and how to enhance employee experience.

Illustration of two people eating lunch

93%

of UK employees faced new wellbeing challenges in 2020, the most common challenges were feeling less connected and increased loneliness. 1

2 in 5

of employees are anxious about returning to work. 2

77%

say a mix of office-based and remote working is optimal. The world is ready for hybrid. 3

What does this mean for businesses?

As a result of Covid, an estimated 2.7 billion have been affected by lockdown. The impact - for better or worse - has been felt acutely in organisations up and down the UK. The way we work, commute, collaborate and socialise has shifted, and the onus is on the employer to ensure their people feel safe and secure, whatever their normal looks like now.

86% of workers feel their employer is most responsible for a better working world. 4

With so much uncertainty, and so many moving parts, it’s difficult to know where to start. How do you excel at employee experience, when everyone’s working from everywhere?

Let's dig in

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Exceeding employee expectations, everywhere

From the changing role of the office, to the evolution of employee wellbeing, we’ve explored some of the broad trends and specific tactics to keep your people happy and supported, wherever they’re working from.

Building community cohesion from afar

Whether you’re handling HR, overseeing office management, reviewing real estate or creating organisational calm amongst the chaos, get stuck into our new normal best practice series, for some insights you might not have considered.

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Rethinking real estate for the workplace of the future? 5 trends caught out by Covid.

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Building back better: 3 top tips for Covid-secure office management in your built environment.

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How HR can create a better employee experience post-Covid.

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A second wave of disruption: 5 ways to bring calm to corporate chaos.

Working from home’s working for you

From the changing role of the office, to the evolution of employee wellbeing, we’ve explored some of the broad trends and specific tactics to keep in mind, to keep a home workforce happy.

Building community cohesion from afar

Whether you’re handling HR, overseeing office management, reviewing real estate or creating organisational calm amongst the chaos, get stuck into our home working best practice series for some insights you might not have considered.

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Why your remote workforce still needs an office to call home.

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What is an office manager without an office?

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In the rush to work from home, are we forgetting the allure of the office?

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Building long term resilience into your homeworking.

Your hybrid team is here to stay

A nationwide move to hybrid working is underway. And while the employee flexibility and potential business benefits are well touted, it brings a whole new set of challenges. No matter who works where, you need to keep the whole team aligned and engaged. So, how does the role of the office need to change? And how do you keep employees informed and inspired, wherever they’re logging on from?

Tackling the transition across the business

Whether you’re handling HR, overseeing office management, reviewing real estate or creating organisational calm amongst the chaos, get stuck into our hybrid working best practice series for some insights you might not have considered.

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A built environment evolution: corporate HQ as the nucleus.

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The office, everywhere. Are corporate kitchens a thing of the past?

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A perkier package: keeping a hybrid workforce engaged.

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Claiming space as a 'distributed' community advocate.

Making the office feel like home

If your business is making plans to bring employees back to the office, you’ll be dealing with a number of new concerns for the new normal.

The world has shifted. So have employee expectations. We’ve curated the latest trends and best practices to offer insights around keeping the office environment safe, and employees fully supported.

Reflecting on the evolution of your role

Whether you’re handling HR, overseeing office management, reviewing real estate or creating organisational calm amongst the chaos, get stuck into our Covid-secure office best practice series, for some insights you might not have considered.

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Function to control infection: the basis for a new built environment

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Same old office, a novel set of challenges for the office manager.

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Back to the office with a new approach to benefits, the desired employee experience has changed.

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Above and beyond: is the PA supporting the entire organisation’s return to the office?

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The Uber approach

As the dust settles on what normal looks like for now, get strategic insights and functional thinking from some of our most experienced executives and administrators.

Discover the Uber approach

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Put the Uber approach into action

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Four practical ways PAs and EAS can adapt to the new normal, from EA extraordinaire Rochelle Biss.

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Practical tactics to adapt your physical office space right now, from Uber’s workplace VP

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Practical actions to support your people back to work, from Uber’s Head of HR for EMEA

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Three practical actions for making offices COVID-secure and sustainable long-term

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Practical tactics to adapt your physical office space right now, from Uber’s workplace VP

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Four practical ways PAs and EAS can adapt to the new normal, from EA extraordinaire Rochelle Biss.

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Practical actions to support your people back to work, from Uber’s Head of HR for EMEA

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Three practical actions for making offices COVID-secure and sustainable long-term

Go to blog

Blog

Practical actions to support your people back to work, from Uber’s Head of HR for EMEA

Go to blog

Blog

Four practical ways PAs and EAS can adapt to the new normal, from EA extraordinaire Rochelle Biss.

Go to blog

Blog

Practical tactics to adapt your physical office space right now, from Uber’s workplace VP

Go to blog

Blog

Three practical actions for making offices COVID-secure and sustainable long-term

Go to blog

Blog

Three practical actions for making offices COVID-secure and sustainable long-term

Go to blog

Blog

Four practical ways PAs and EAS can adapt to the new normal, from EA extraordinaire Rochelle Biss.

Go to blog

Blog

Practical tactics to adapt your physical office space right now, from Uber’s workplace VP

Go to blog

Blog

Practical actions to support your people back to work, from Uber’s Head of HR for EMEA

Introducing Ice(olation) Breakers

A new kind of team building for a new kind of normal

Get the team back together! No matter where you’re all working from, take the time to get a little closer.

Our Ice(olation) Breakers card game is designed to help you reflect on the challenges of 2020, share some stories, and get talking about what your normal looks like now.

Serving suggestion

This game is best enjoyed with a team Uber Eats, delivered hot, fast, and contact free, to the UK’s front doors and reception desks.

Shuffle the cards
Break the Ice(olation)

What’s the worst jargon you’ve heard for the new normal?

What was the worst lockdown conference call fail you experienced?

What did you miss most about your colleagues while in lockdown?

Share this card with your team

Break the ice, face to face

Someday, you’ll be able to get the whole team back together.

Avoid any awkward moments or uncomfortable silences at that reunion lunch you’ve got planned.

Register for the chance to get your very own glossy set of Ice(olation) Breakers, or print a pack at home. Kick start the conversation, keep it flowing, and make the team’s transition back to the office just that little bit less stressful.

Apply to get the game delivered to your office, or download a pack to print, and play straight away

Download a pack to print and play
Register for a pack through the post

Please provide a few details, and your printable pack will be with you shortly.

For a chance to play IRL and get this glossy pack through the post, let us know where to send it.

Thanks for playing Ice(olation) Breakers!

Thank you for printing your pack. We’re sure you can’t wait to play! In the meantime, see how Uber Eats for Business can help get your team together. You can download and print the Ice(olation) Breakers here.

Thank you for applying for a game pack. See how Uber Eats for Business can help you get your team together.

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Fuel your team with the food they love

Uber Eats for Business. The perfect perk for a distributed workforce. Give your people what they’re hungry for, while keeping things simple for yourself.

Simplify billing, ease expensing.

Set up payment in a way that works for you. Centralise receipt records and expense codes, no matter where they’re from.

Keep meal costs under control.

Set limits on when, where and how much your team can order. Supervise spending, despite its distribution.

Make the experience enjoyable.

Give your team a huge selection of restaurant menus, with meals ordered easily and delivered quickly, wherever they’re working.